Privacy Policy

Summary

In order for Merit Media Int. to provide you with the services requested, Merit Media Int. requires your consent to use and share your personal information with other parties. This consent is provided by registering your details on our website.

Your personal information is collected and processed in order for Merit Media Int. to provide you with the services requested and in order for Merit Media Int. to approach you for marketing purposes as outlined below.

We will not misuse your personal information.

Your contact and personal information may be disclosed to third parties with your consent and/or if we are required to do so by law.

We will not send you direct communication materials if you have not given us your consent, except in the case of electronic transactions (order confirmation, etc.).

You can easily unsubscribe from our direct communication materials by sending a written request to info@merit-media.com.

Protection of personal data of our users is in special interest of our company. All activities of the company comply with European regulations (EU Directive 95/46/EC, 2002/58/EC and Treaty Conventions ETS 108, ETS 181, ETS 185, ETS 189) and state laws in force in countries of Central and Eastern Europe. In Croatia we adhere to the Personal Data Protection Act (N.N. 106/12).

What information do we collect about you?

We collect personal information from you when you order goods or services from us or use our website. We also collect information when you complete any customer survey. Website usage information may also be collected using cookies (as defined below).

Merit Media Int. will collect information that personally identifies you and/or your location, where required (this may include your name, email address, home address, telephone number, geolocation, etc.), but only when you voluntarily give it to us. 

We collect this information exclusively to carry out the services offered on the website or to provide you with offers or other services we think you may be interested in. We might collect this personal information through: users subscribing to our newsletter and creating a user account; through sending email messages or other correspondence through the website, or by advertising, research and direct marketing.

We do not collect sensitive information about you.

Cookies

Some of the information collected will not personally identify you but will instead track your use of the website so that we can better understand how the website is used by customers and in turn enhance and improve your experience. We may obtain this information by use of cookies. Cookies are a small data file transferred to your device that recognises and identifies your device and allows your device to 'remember' information from the website for future use. Cookies do not contain any information that personally identifies you and we do not use cookies in order to obtain such information - your personal information can only be obtained by Merit Media Int. if you actively provide it to us. We may collect technical information from your mobile device or your use of our services through a mobile device, for example, location data and certain characteristics of, and performance data about your device, carrier/operating system including device and connection type, IP address, mobile payment methods, or interaction with other technology. Your device and/or the web browser should allow you to refuse cookies if you wish by changing the settings.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Storage and security of your personal information

Merit Media Int. will use all reasonable endeavours to maintain the security of your personal information and to protect your personal information from misuse, interference and loss and against unauthorized access, modification or disclosure. Merit Media Int. will destroy any personal information it holds about you which it no longer requires under the terms of this Privacy Policy.

Where you have chosen a password to access certain services of the website, you are responsible for keeping your password confidential. We recommend not sharing your password with anyone.

Due to the nature of the internet, Merit Media Int. does not provide any guarantee or warranty regarding the security of your personal information during transmission to us or storage by us and you acknowledge that you disclose your personal information to us at your own risk. Please contact us immediately if you become aware or have reason to believe there has been any unauthorized use of your personal information in connection with the website.

How will we use the information we collect from you?

You consent to Merit Media Int. collecting and using your personal information for processing and delivering the order/s placed on the website and any other service provided through the website. Employees of Merit Media Int. are obliged to respect the confidentiality of your data and are subject to personal information disclosure agreement. The same applies to Merit Media Int. partners. In particular, you expressly consent that Merit Media Int. may disclose and share your personal information, including your name, email address, physical address and telephone number with Merit Media Int. partners.

You consent to Merit Media Int. using your personal information for advertising and direct marketing purposes in order to inform you about the website and the goods and services it provides or goods and services of Merit Media Int. partners for which it believes will be of interest to you.

Merit Media Int. may disclose your personal information, and you consent to the disclosure of your personal information, to:

third parties engaged by Merit Media Int. or its partners to perform functions or provide products and services on our behalf such as processing payments, credit card information, mail outs, debt collection, IT system maintenance, research, statistical information, marketing and direct or indirect advertising.

If you would like to unsubscribe from receiving direct marketing communications from Merit Media Int. or do not want us to share your personal information with other parties, please e-mail us at info@merit-media.com or follow the steps to unsubscribe which are presented in every communication you receive from us, requesting your personal information be removed from our mailing list. We will use reasonable endeavours to comply with your request within a reasonable period of receipt of your request.

Please note that the withdrawal of your consent for using your personal information for marketing communication purposes will not affect our ability to provide you with our services. However, the withdrawal of your consent for processing of your personal information by Merit Media Int. partners will result in us not being able to provide you with any services.

Merit Media Int. reserves the right to disclose your personal information if it is required or authorized to do so by law, or, if it is reasonably necessary in its opinion to protect the rights or property of Merit Media Int. or any party, or to avoid injury to any person.

If the Merit Media Int. business is sold or merges with another entity, then some or all of your personal information may be passed to that party.

Access to your information

Merit Media Int. will use all reasonable endeavours to keep personal information it holds accurate, complete, up to date, relevant and not misleading. Please contact us if you would like to access the personal information that Merit Media Int. holds about you. We will use reasonable endeavours to provide a complete list of your personal information within a reasonable period of receipt of your request. Please email us at info@merit-media.com if you would like to receive a copy of this.

You may contact us to correct any of your personal information that is inaccurate, incomplete or out of date, or to request that your personal information be deleted. We will use reasonable endeavours to correct or delete your personal information as requested within a reasonable period of receipt of your request.

Deletion of your account with Merit Media Int. will not automatically delete the personal information held about you. If you would like Merit Media Int. to delete all personal information together with the deletion of your account, please emphasize that.

Please note that the deletion of your personal information from our database will result in us not being able to provide you with any services.

If applicable, any legal requirement on us to maintain certain records of your personal information shall prevail over any of your requests. We may require you to prove your identity before providing you with copies of your personal information.

Changes to our Privacy Policy

Merit Media Int. reserves the right to alter all or any part of this Privacy Policy. Any changes to the Privacy Policy will be posted via the website and/or via other channels through which we feel it is necessary to do so.

 
Other websites

Our website may have links to other websites. This Privacy Policy only applies to our website. You should therefore read the privacy policies of the other websites when you are using those sites.

Contact

Merit Media Int. d.o.o. has in accordance with Article 18a of the Personal Data Protection Act (N.N. 106/12) appointed officers for the protection of personal data. All comments, queries and requests relating to our use of your information are welcomed and should be addressed to info@merit-media.com.

Last update: 25 May 2018